Как понять как относится к тебе начальник: Как понять отношение начальника: 10 признаков

Как понять, что вас ценит начальство (когда вам не говорят об этом прямо)

И если вы где-то свернули не туда или сбавили темп, то естественно было бы ожидать, что именно он сообщит вам об этом. Но прямая конструктивная критика — это лишь одна из форм обратной связи, ведь ей вовсе не обязательно быть исключительно негативной. В конце концов, каждому приятно узнать, что его усилия отмечены, а работа оценена по достоинству. Более того, поверить в себя куда легче, если в тебя верят другие.

Но начальник, способный воздать должное хорошему подчиненному достается далеко не всем. Ваши успехи могут быть оценены крайне высоко, но часто у босса просто недостает времени, возможности или такта об этом сообщить.

Итак, если никто не сказал вам, что вы отлично справились, есть несколько косвенных признаков, помогающих определить, насколько успешна была ваша работа.

1. На вас возлагается все больше ответственности

Хороший руководитель никогда не нагрузит работой того, кто по его мнению с трудом справляется с со своими текущими делами. Было бы отлично, если бы новые задания сопровождались ободряющим комментарием вроде «Я подкинул тебе новой работы, потому что со старой ты справляешься просто замечательно!» Обычно рост ответственности значит именно это.

Главное, чтобы новые обязанности задействовали ваши навыки, а не были следствием желания начальника передать вам часть дел, с которыми он сам не успевает справляться. Чтобы удостовериться в этом, задайте себе следующие вопросы:

• Помогает ли эта работа развить те навыки, которые пригодятся в других проектах?
• Связана ли эта работа с реализацией миссии компании и важна ли для ее воплощения?
• Соответствует ли она моим интересам и стремлениям, о которых известно начальнику?

Если ответ положительный хотя бы на один из вопросов, это указывает на то, что босс отметил ваши успехи в работе и повышает меру возложенной на вас ответственности, чтобы содействать вашему профессиональному росту и не дать заскучать за рутиной.

2. Вам дается все больше самостоятельности

Вы наверняка знаете, что стремление контролировать все действия сотрудника связано с тем, что он не выполняет возложенных на него ожиданий. Следуя этой логике, можно заключить, что верно и обратное.

Иначе говоря: если вы оправдываете ожидания руководства, или даже превосходите их, то о состоянии ваших дел будут справляться куда реже.

Если начальник прямо говорит вам, что вы сможете сориентироваться самостоятельно и подобрать лучший из способов решения своей задачи или освобождает от обязательных отчетов о ходе работы, это значит, что ваши навыки и подход к работе не подвергаются сомению. Давая вам большую свободу, руководитель как бы говорит: «Ты прекрасно справляешься, а значит, у тебя все получится, если я буду реже вмешиваться в твою работу».

3. Вы чаще оказываетесь на виду

Хороший начальник всегда найдет возможность дать подчиненному новый опыт. Но также он знает, что в самых ответственных делах нужно полагаться на проверенных сотрудников. Если нужно представить компанию на конференции или провести переговоры с важным клиентом, на кого падет выбор руководства?

Разумеется, на того, в ком оно абсолютно уверены — того, кто сможет представить компанию с лучшей стороны. Можете не сомневаться, если вам предстоит представлять компанию, то вы действительно отлично справляетесь со своей работой.

Вы уже могли заметить, что все три пункта имеют общий момент — доверие. Прежде, чем начальник решит повысить вашу нагрузку, дать вам больше свободы или говорить от лица компании, он должен доверять вам. Даже если он и не говорит вам об этом, вера в вас и одобрение вашей работы прекрасно выражается действием. В следующий раз, когда заметите, что происходит что-то из описанного выше, можете смело похлопать себя по спине — вы отлично справились!

finexecutive.com

Как понять, что нужно начальнику

Возможно, вам действительно не повезло, и ваш начальник именно таков. Но, может, вы просто не сумели найти с ним общий язык? Ведь во взаимоотношениях с начальством заинтересованы в первую очередь вы. Именно вы находитесь в зависимом положении, и вам, в случае чего, придется искать новую работу.

Постарайтесь ответить на несколько вопросов:

— какие требования предъявляет босс к сотрудникам и какие качества ценит;
— отвечаю ли я этим требования, и есть ли у меня эти качества;
— не совершил ли я каких-то поступков, которые компрометируют меня в глазах босса;
— что я могу сделать, чтобы исправить впечатление обо мне.

Присмотритесь к боссу и постарайтесь определить, как он относится к производственному процессу. Если он предпочитает контролировать все этапы деятельности и въедливо вникает во все мелочи, возможно, стоит почаще обращаться к нему с промежуточными отчетами и советоваться по всем вопросам. Если же шеф предпочитает самостоятельных сотрудников и требует только конечный результат, беспокойте его только в крайнем случае, чтобы не вызвать раздражения.

Любой начальник ждет от подчиненных хорошей работы и дисциплины. Если босс несколько раз застал вас за раскладыванием пасьянса в рабочее время, не удивляйтесь, что его мнение о вас изменилось в худшую сторону. Только демонстрацией трудового энтузиазма вы можете исправить впечатление о себе. Например, придумайте несколько идей по оптимизации трудового процесса. Подумайте, что в них может боссу не понравиться, и подготовьте аргументированные возражения. Если ваши идеи не были приняты, не огорчайтесь – по крайней мере, начальник оценил вашу преданность работе.

Возможно, ваш начальник действительно некомпетентен – тогда ему требуется тактичная помощь. Если он порядочный человек, то будет вам благодарен за содействие, даже если присвоил результаты вашего труда. Если же благодарности не последовало, подумайте, как в будущем строить отношения с шефом – возможно, со следующей хорошей идеей лучше обратиться сразу в более высокие инстанции.

Убежденные изверги и садисты среди начальников скорее исключение, чем правило. Если вам кажется, что шеф сознательно обижает весь коллектив, подумайте, что на вашего начальника тоже оказывается давление. Возможно, есть какие-то обстоятельства, о которых вы не знаете, а шеф о них прекрасно осведомлен и потому не свободен в своих действиях.

90000 How to Talk to Your Boss When You’re Underperforming 90001
90002 Executive Summary 90003
90004 It’s normal to underperform on occasion. After all, everyone has a bad quarter — or even a bad year — from time to time. But do not just sit back and wait for that painful performance review. Be proactive in talking with your manager about missing your goals. In situations like these, the two best ways to preserve your professional reputation is to first, come clean about your underperformance before your boss has a chance to discover it another way, and second, to focus on solutions, not excuses.So, schedule a conversation with your manager in which you take full responsibility for your mistakes. Express contrition and remorse. A sincere «I’m sorry,» goes a long way. Then, explain how you plan to do better. Focus on correction, not blaming, shaming, or faultfinding. As you offer your ideas and suggestions, ask your boss for advice and guidance. 90005

Tim Macpherson / Getty Images

90004 It’s normal to underperform on occasion. After all, everyone has an off quarter — or even an off year — from time to time.But do not just sit back and wait for that painful performance review. You need to have a conversation with your manager sooner rather than later. How should you position the news? How can you maintain your reputation while being honest? And what sort of explanation — if any — should you give? 90005
90004 90009 What the Experts Say 90010 90011 When you’re having a bad time at work — your big project is not coming together as planned or you’re missing your sales targets by a wide margin — talking to your manager may be the last thing you want to do.But you should not shy away from the topic, according to Jean-François Manzoni, president of IMD and the author of 90012 The Set-Up to Fail Syndrome 90013. «You do not want your boss annoyed at you and wondering» about what’s going on, he says. It can be a tricky conversation, however. Dick Grote, a management consultant and author of 90012 How to Be Good at Performance Appraisals 90013, says you must do two things to preserve your professional standing. First, «come clean» about your underperformance «before your boss has had a chance to discover it another way,» and second, focus on «solutions, not excuses.»Here are some ways to think about — and prepare for — the discussion. 90005
90004 90009 Reflect 90010 90011 The first step in owning up to your underperformance is determining the source of the problem. For starters, says Manzoni, you need to consider «whether you really 90012 are 90013 underperforming.» Often our efforts do not «immediately translate into desired organizational outcomes.» In other words, «you could be doing all the right things but, unfortunately, it’s taking a long time for it to lead to positive results.»Look at what both the» leading and lagging indicators «tell you. If both point to underperformance, Grote recommends a period of «soul-searching.» You need to figure out if this «is a one-off situation or more of a trend.» If the missed goals are an anomaly or due to extenuating circumstances that’s one thing, but if they’re indicative of a pattern, they ought to «trigger some career thinking,» he says. This bad stretch might mean that «you are really struggling» and perhaps in «need of more development,» he says.It could also mean that «you’re not in the right job.» (More on this below.) 90005
90004 90009 Prepare 90010 90011 Next, says Grote, you need to think about your underperformance from your boss’s perspective. Ask yourself, how will my boss react to this news? «If you have a boss who has a propensity to blow up, you need to prepare for that,» he says. «You do not want to go in naïvely thinking ‘I hope my boss is in a good mood today.'» Think especially about how you will explain what happened, says Manzoni.It could be, for instance, that you «took a risk» that did not pan out as you’d hoped. «You thought the market would turn. The odds were good. It was a reasonable bet, but it did not work out. » Or maybe you’re dealing with an outside distraction — an ailing parent, for instance — that’s the reason you’re «not at your best.» A «reasonable boss will be able to understand that,» he says. 90005
90004 90009 Own up 90010 90011 When the time comes to talk to your boss, be straightforward and direct, says Grote.»Start the conversation by saying, ‘I have some bad news for you.'» Doing so «rivets the person’s attention» and ensures «no mixed messages.» Second, «appropriately express contrition and remorse.» A sincere «I’m sorry» goes a long way. Finally, segue into how you can make it right. «Focus on correction, not blaming, shaming, or fault finding,» he says. It’s natural to get defensive in these situations but do your best to avoid listing excuses. In difficult discussions like these, it’s natural to want to end on an optimistic note.And yet, «there are some conversations that will not have a positive outcome,» says Grote. For this reason, he advises that you «ought not give too much thought about how to put a happy sheen on things.» The bottom line: «Do not try to circumnavigate the problem.» 90005
90004 90009 Ask for advice 90010 90011 As you offer ideas and suggestions on how to improve the situation, it’s worthwhile to ask your manager for guidance, according to Manzoni. «Asking your boss for advice shows that you respect your boss’s intellect and that you trust your boss,» he says.Asking for assistance is «flattering to your boss,» but you should not be obsequious, adds Grote. He suggests saying something like, «Here’s what occurs to me to make sure this does not happen again. Does this make sense to you? How else would you handle this? » 90005
90004 90009 Think long term 90010 90011 If your underperformance is representative of a bigger problem, you need to address it. This will be a separate and «longer conversation» with your manager, says Grote. He recommends saying, «When we get over this hump, I’d like to schedule a time to talk with you about the implications of this and what I can do in the long term to make sure it never happens again.»Possible interventions include more frequent check-ins or some sort of training to boost your skills. Your underperformance might also be a sign that you need to find a position at your company that’s better suited to your strengths. In this case, Manzoni advises talking to your boss about a possible move. «Say, ‘I appreciate your trust and support. I’m trying hard, but I am still struggling, ‘ «he says. If you «establish your good intentions,» hopefully your boss can support you in identifying and transitioning to a more suitable role.90005
90004 90009 Principles to Remember 90011 90009 90011 90005
90004 90009 Do: 90011 90005
90054
90055 Try to figure out the source of the problem by engaging in some soul-searching. 90056
90055 Offer ideas on how to improve the situation and ask your manager for guidance. 90056
90055 Resist any overly optimistic impulses. It’s not worth trying to put a positive spin on your underperformance. 90056
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90004 90009 Do not: 90011 90005
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90055 Wing it.Prepare what you’ll say and think about how your boss will react. 90056
90055 Mince words. Begin the conversation with «I have some bad news for you.» This ensures no mixed messages. 90056
90055 Ignore red flags. If you’re struggling, it might mean that you need more frequent check-ins with your boss, more development, or a job change. 90056
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90004 90009 Case Study # 1: Admit your mistakes and generate ideas on how to improve 90010 90011 Matt Lee works at ResumeGo, a resume writing service company.Matt joined the company in 2016 and has consistently been a strong performer — until he recently found himself in an unexpected slump. The company offers money back guarantees for clients who are not satisfied with its products, and a little over 10% of his clients had asked for refunds. «This was the highest percentage of unsatisfied clients I’d ever had,» he says. «I had to explain it to my boss.» 90005
90004 First, he thought about the source of the problem. «A lot of the issues stemmed from a lack of communication with my clients,» he says.90005
90004 In looking back, he noted that several of his clients said they did not like the formatting of their new resume. «I realized that if I had simply showed them the format I was going to use beforehand and explained the reasoning behind why I chose that format, this [trouble] could have been avoided.» 90005
90004 Second, he thought about how his boss would react and prepared what he was going to say. «More refunds requested by customers ultimately means less revenue for the company, so I was definitely nervous [to talk to my boss],» he says.90005
90004 Matt began the conversation by «openly acknowledging» that there was a problem. «I wanted my supervisor to know that I was very serious about finding ways to improve my performance.» 90005
90004 Matt says he did not want to come across as defensive in trying to justify his poor performance, but he also wanted to make sure his manager understood his perspective. «While I acknowledged that there were things I could have done differently, I also defended the specific decisions I made with regards to how I wrote each resume,» he says.»I’m the expert here when it comes to how to write and design resumes, so I can not simply alter my standards every time a client disagrees with how I approach their resume.» 90005
90004 Ultimately his boss agreed with many of Matt’s points. «It’s important with these kinds of issues to stand your ground and justify your actions — especially when you are confident in the decisions that you made.» 90005
90004 Matt ended the conversation with ideas on how to improve. «I had a list of things I could do that would potentially increase my customer satisfaction numbers,» he says.»These mainly revolved around communicating with clients more extensively at the very start before making certain decisions about their resumes.» 90005
90004 Since the conversation with his boss, Matt has worked on his communication with clients, and his customer satisfaction numbers have improved as a result. «I think that particular quarter was likely just an outlier,» he says. 90005
90004 90009 Case Study # 2: Work together with your boss to improve your performance 90010 90011 Each January, Tracy Nguyen, an online media relations associate at Tiny Pulse, a Seattle-based startup that provides technology to assess employee morale, sits down with her boss to outline her goals for the coming year.90005
90004 «This way I am always able to track my performance,» she says. «As many PR practitioners, my main responsibility is managing brand reputation through generating positive media coverage. Last May, I did not meet a monthly goal of securing seven unique instances of press coverage. » 90005
90004 She reflected on the reasons for her missed goal. «I sat back and looked at all of my approach methods to see what was working, what was not, and what needed to be improved.» 90005
90004 She figured out that her long pitch needed work.»It was not getting the attention of my target journalists,» she says. 90005

90004 Second, she did a lot of research on how to improve her pitching. She also sought advice from her peers on how she could get better at it. Then she prepared what she would say to her boss. 90005
90004 When it came time for the meeting, she told her boss that she missed her objective. She apologized for falling below expectations but then launched into a discussion of what she would do to improve. «I wanted to bring this to my manager’s attention instead of waiting to be asked about what holds me back,» she says.»I was determined to lead with possible solutions.» 90005
90004 Tracy also asked her boss for suggestions on how to enhance her pitching skills. «Together, we came up with a solution to try an 80/20 method, which means spending 80% of the time targeting middle-tier publications and 20% on top-tier ones,» she says. 90005
90004 To measure the effectiveness of this method, they compared the impact of the new practice to the previous one. «As a result, two months later I exceeded my goal,» she says.90005
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.90000 How to Tell Your Boss You’re Quitting? 10 Tips to Leave Without Drama 90001 90002 There are many ways you can tell your boss you’re quitting your current job. You may be thinking about dancing your way out of the door, baking a resignation cake, or even shutting down Trump’s twitter account. 90003
90002 However, going out with a bang rarely pays off. What about leaving 90005 with grace and professionalism 90006 instead? 90003
90002 It’s just too easy to cut off the branch you’re sitting on.But if you quit the right way, you have a great chance to end up with a strong network that will support you in your future. 90003
90002 There’s no doubt everyone wants this process to be 90005 as painless and smooth as possible 90006. You must be well prepared to react in a suitable way to anything that the conversation might bring. 90003

90014 90015 1. Prepare the scene 90016 90017
90002 First of all, set up a meeting to 90005 deliver the news in person 90006. Rather than talking to your boss at an inconvenient moment, you want to talk one-on-one and without distractions.90003
90002 As far as the meeting goes, you have a lot of control over the situation. It’s you who should lead the conversation, not your boss. 90003
90002 Also, remind yourself that quitting is a natural part of the working world. You’re not the first and not the last guy who’s ever quit. And no matter how irreplaceable you think you are — your boss is sure to find a replacement soon. 90003
90002 Keeping these things in mind will help you 90005 create some distance 90006 between you and your job, making the conversation just a little easier.90003
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90014 90015 2. Express gratitude 90016 90017
90002 Even if you’re really angry and unhappy, there’s always something good you can say about your job. 90003
90002 Think about things you’re grateful for. There might not be many, but each of them counts. So always remember to keep things positive and pepper the conversation with expressions of gratitude: 90003
90041
90042
90043 Start out by 90005 expressing your gratitude 90006 for the opportunity to learn new skills and grow in your current position.90046
90043 Say how grateful you are for the 90005 inspiration and support 90006 you’ve got from your employer. Emphasize how much you’ve learned from his expertise. Your boss will appreciate your recognition of how he’s influenced your life and career in a meaningful way. 90046
90043 Express thanks for the chance to 90005 work with your colleagues 90006. Make sure to give credit to specific members of your team you’ve enjoyed working with. 90046
90055

90002 90057 90003

90014 90015 3.Remember the reasons why you’re leaving 90016 90017
90002 Now that you filled your conversation with appreciation, it’s time to change the tone and say that you need to move on. 90003
90002 Once you’ve already made up your mind, stop thinking about all the reasons to stay. Before entering the manager’s office, remind yourself of your 90005 motivation for looking for a new job 90006 in the first place. Why made you make this move? Was it a higher-level position, more meaningful work, shorter commute, higher salary or better work-life balance? 90003
90002 Make it clear that your quitting is a result of your dreams and aspirations.Naturally, you want your boss to see you are quitting to chase your goals rather than running away out of frustration. 90003
90002 Regardless of the motivation you had for making a change, you’re going to feel great once the conversation is over. Keeping this feeling in mind will help you stay 90005 calm, positive and energized 90006 rather than losing control over the situation. 90003
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90014 90015 4. Do not disclose too much 90016 90017
90002 There’s one advice for talking about your future prospects — be honest, but brief.90003
90002 Your employer is not entitled to know where or why you’re moving on. There’s 90005 no reason to leak details 90006 of your new company’s awesome perks or how much more you’ll be making. 90003
90002 Whichever way the conversation goes, it’s particularly important that you do not feel guilty about moving on or feel like you need to over-explain. In this way, you 90005 will not feel under pressure 90006 to reveal everything about your next move. 90003
90002 You can also 90005 speak in general terms 90006 and allude to your new job in a general way: 90003
90041
90042
90043 90100 «I have several possible options, and I’m taking a few weeks off to recharge before I make the final decision.»90101 90046
90043 90100 «I can not be public about it just yet, but it’s a managing position at a startup where I’ll be responsible for creative social media campaigns.» 90101 90046
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90002 90109 90003
90014 90015 5. Avoid burning bridges and venting 90016 90017
90002 Although you may have complained about a thousand different things while working at your company, you need to leave these things behind. 90003
90002 Keep any negative feelings to yourself. Building bridges takes time, but you can burn them in a flick of a moment.Do not destroy your 90005 connections and valuable friendships 90006 90005. 90006 It would be the dumbest thing to do when quitting. 90003
90002 Remember that nobody fired you. It was your call to leave for a better opportunity. So even if it’s your boss that is the reason why you’re leaving, 90005 do not make it personal 90006 90015. 90016 Maintain your composure and keep emotions in check. This will help you remember your final day as the day of firm handshakes and perhaps even a few hugs.90003
90002 Similarly to your first interview, the last conversation with your employer should leave him with a good impression rather than embarrassing memories. You never know when your paths cross again, especially if you intend to stay in the same industry or city. And also the more professional your farewell turns out to be, the easier it will be to 90005 get a decent reference 90006 from your former boss later on. 90003
90002 If you feel your boss is open to criticism and you’d like to give some feedback 90015, 90016 do so face-to-face and in a constructive manner.Instead of bringing up any negative reasons, focus on the positive aspects of your new position: 90003
90041
90042
90043 90100 «Working more independently and supervising others is the next logical step in my career advancement.» 90101 90046
90055
90014 90015 6. Show that you’re willing to help with the transition 90016 90017
90002 It’s best to quit in a way that will ensure a smooth transition and minimise disruption to your employer. Still, you may unintentionally leave the company in dire straits and your employer’s business can suffer due to a void in expertise and experience.90003
90002 There are many things you can do to 90005 ease the situation 90006. Prepare clear documentation of your work, complete your ongoing projects and tell your boss that you’ll keep your eyes peeled for potential candidates. 90003
90002 It’s very likely that the company will 90005 need your guidance and expertise 90006 to train your successor. Your boss may also ask you whether they can reach out to you in the future with questions. So if you happen to be leaving on amicable terms, consider making yourself available in the weeks or months to come.90003
90002 On the other hand, you need to 90005 set some boundaries up front 90006 90005. 90006 That way you will save yourself from being continually bombarded with endless phone calls and emails as you’re trying to move on to the next thing. 90003
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90014 90015 7. Determine the date of your last day 90016 90017
90002 The traditional amount of notice is 2 weeks. But this can also depend on the type of contract, your position or the current projects you’re responsible for.90003
90002 Alternatively, a situation may arise when you may be unable to provide the required notice. If that happens, ask your employer politely if there is any way you could end employment sooner. 90003
90002 All in all, you and your boss should agree on an 90005 official termination date 90006 that will be your last day of employment. Any accrued compensation or benefits will be calculated as of that date. 90003
90014 90015 8. Do not breach any confidentiality and non-compete agreements 90016 90017
90002 Look at your contract carefully.It may contain a confidentiality (non-disclosure) agreement with your employer. 90003
90002 The document serves to protect any type of information that the employer deems valuable. And the violation of its terms by sharing your employer’s confidential and proprietary information could easily 90005 put you in legal hot water 90006. 90003
90002 Last but not least, make sure you’re not under the obligation of a non-compete agreement that could prevent you from breaking free from your current employer and starting your own business.90003
90002 However, if that’s the case, review the terms and conditions carefully and consult an attorney to determine your next steps. 90003
90014 90015 9. Be prepared for every scenario 90016 90017
90002 After you’ve said your piece, it’s time to wait for your boss to respond. However, there are about a million different ways how he can react. 90003
90002 He can ask you to leave immediately, stay a bit longer than you expected or make you reconsider your decision by offering a considerable pay rise.90003
90002 The best way to deal with this uncertainty is to 90005 prepare for every possibility 90006. Consider the following outcomes: 90003
90205
90043 90005 «Leaving now» scenario. 90006 Chances are your employer will ask you to pack up your things right away and cut off electronic access to any documents you worked with. Be also prepared to say farewell to your company-owned equipment and turn in things like a company car, phone, laptop, pager or tablet immediately after expressing your intentions.90046
90043 90005 «Staying longer» scenario. 90006 Even if you’re already thinking of your next job, it might still be feasible for you to stay a couple of weeks longer than you originally intended. Be smart and consider asking your employer for a positive reference or recommendation letter in return. 90046
90043 90005 «No quitting» scenario. 90006 What to do when your boss wants you to stay? If you’re still undecided, ask for some time so that you can sleep on it. Stay rational and weigh all the pros and cons.If it makes sense to stay, do so. But bear in mind that even if you decide to stay on board, your attempt to quit is very likely to affect your relationship with your boss in the future. 90046
90218
90014 90220 90077 90015 Do not be afraid to tell your boss you’re quitting 90016 90017
90002 Talking to your boss can often be quite difficult, especially when it comes to quitting. But believe me — once it’s done, you’ll feel a huge surge of 90005 relief and happiness 90006 90015. 90016 90003
90002 It will mean that you once again reclaimed control over your career and decided to carve your own path.And that’s what people call freedom, I suppose! 90003
90002 90005 Ready to take the next step? Check out our ultimate guide on how to write a killer resume or create your own in our online resume builder right away! 90006 90003
.90000 How to Give Your Boss Feedback Without Sounding Like a Jerk 90001 90002 90003 We joined forces with 90004 90003 Gusto 90004 90003 to build a practical feedback guide for small businesses. Read the rest of the series 90004 90003 here 90004 90003 and learn how to give non-jerky feedback to your coworker, boss, and client. 90004 90013 90002 It can be extremely nerve-wracking to give feedback to your manager or boss (also known as giving «upward feedback»). You want to provide input so that they can improve, but the power dynamics of your working relationship can make an already delicate action seem loaded with potential pitfalls.90013 90002 Plus, there are 90003 so many 90004 stories of feedback gone wrong, it’s hard to know how to even approach doing it the right way. 90013 90020 90021 How 90003 Not 90004 to Give Feedback 90024 90025 90002 Let’s take the example of Lattice employee Anne. Anne ran into this issue during a training session at a previous job where she worked as a flight attendant for a major airline. The head instructor and manager was talking to Anne and her fellow flight attendant trainees about the strict policies they needed to follow.90013 90002 Airlines have notoriously convoluted yet strict guidelines, policies, and processes. During the session, Anne’s manager told the group about one of these particularly ill-constructed policies. Anne was so nonplussed by it that she raised her hand, questioned the reasoning of the policy, and laughed a bit at its ‘ridiculousness, feeling as though her coworkers would obviously agree with her point of view. 90013 90002 Unfortunately, this did not sit well with the instructor, who referred Anne to their higher-up — who then dressed her down for her constant questioning of policies.90013 90002 If stories like this make you cringe, you’re not alone. But it’s worth noting that the problem here is not necessarily that Anne questioned her instructor or the policy, it’s that she did so in public. In this venue, the instructor was unsurprisingly disinclined to discuss the subject with her; even worse, the way she went about asking her question offended the instructor. 90013 90002 90021 1. Why You Should Give Your Boss Feedback 90024 90013 90002 90021 2. When and How to Give Your Boss Feedback 90024 90013 90002 90021 3.Tips for Giving Feedback to Your Boss 90024 90013 90002 90021 4. Scripts for Upward Feedback 90024 90013 90020 90021 Why You Should Give Your Boss Feedback 90024 90025 90002 In Anne’s case, treating the situation a little more delicately and bringing up her concerns in a more private manner would have made a world of difference. In hindsight, Anne believed that the instructor would have felt more comfortable if she’d had reached out to them after the training session and had a one on one feedback conversation, instead.90013 90002 So, before giving feedback, take a moment to evaluate what you want to say, how best to say it, and how receptive your boss will be to it. If you have «negative feedback» or what you have to say is coming from frustration with something, can you pinpoint why you feel that way? 90013 90002 Also, be aware of how best to give feedback to your boss, both regarding how they as an individual might take it, and what, if any, methods your organization has in place for you to do so. 90013 90020 90021 When and How to Give Your Boss Feedback 90024 90025 90002 Remember that tact is key when giving feedback.The time and place are vital; firstly, because you do not want to experience what Anne went through, and secondly, because context and tone can be misread in many of the ways we communicate. 90013 90002 Giving your feedback in person is ideal, but if that’s simply not possible, call them on the phone rather than emailing or messaging them via IM or Slack. 90013 90002 Places where it’s 90003 not 90004 okay to give feedback to your boss: 90013 90072 90073 90021 During a company-wide or team meeting.90024 Giving feedback is often uncomfortable, but doing it in front of all your coworkers is cringe-inducing. Even if the critique comes to you, and it’s tempting to say something in the moment, it’s unlikely your boss will be able to really listen and absorb the information if you’re embarrassing them in front of the whole company. Hey, your boss has feelings too. 90076 90073 90021 When your boss is explaining something new to you and your team members. 90024 You do not know all the context and work that your boss may have put into whatever new idea or system they’re looking to implement, and you do not want to question it in front of the whole team.Even if it seems hard to start out, you do not know all the work your boss may have put into creating it. 90076 90073 90021 When in a meeting with a client or contractor. 90024 It’s better to show a united front in these cases, because you both have the same goal, even if you’re not yet sure how to accomplish it. 90076 90085 90002 Places where it 90003 is 90004 okay to give feedback to your boss: 90013 90072 90073 90021 During a one-on-one. 90024 One of the main reasons to have a one-on-one is for you to give your boss feedback.90076 90073 90021 During a check-in session before or after a meeting 90024. While in the meeting it’s a bit awkward, right before or after are the perfect times to address what went on in the meeting, what you both hope to accomplish going forward, and any feedback during the discussion. 90076 90073 90021 During a performance review. 90024 Performance reviews are intended to give people an accurate look at how they’re doing. Your constructive feedback is essential in helping your boss improve.90076 90085 90020 90021 Tips for Giving Feedback to Your Boss 90024 90025 90002 Finally, the feedback you give should adhere to some simple rules to ensure that it really lands. 90013 90072 90073 90021 Think about your tone. 90024 Watch your tone — sometimes giving feedback can make you feel vulnerable, and cause you to get emotional. However, staying calm and neutral is more beneficial to making sure you’re heard. 90076 90073 90021 Talk in person. 90024 This is also why it’s better to talk to your boss in person when it comes to feedback.It’s hard to read potential cues from tone and body language, and therefore the importance of the message, over Slack, text, or email. There’s a lot of room for miscommunication. 90076 90073 90021 Address it as soon as possible. 90024 While it’s key to speak to your boss in appropriate situations (as we wrote about above), it’s also important to keep the time between the start of an annoying pattern or behavior and you addressing it as short as possible. Do not wait for, say, annual reviews: the sooner you bring it up, the easier it’ll be for your boss to stop the behavior.90076 90073 90021 Focus on work. 90024 Stay focused on the work: give feedback on the impact your boss’s habits or actions have, and do not make it about them personally. 90076 90073 90021 Give feedback on one thing at a time. You do not want to overwhelm your boss with a barrage of feedback, especially if it could be construed as negative. Pick one issue at a time, and only bring up another if it’s interrelated or connected to the first one. 90024 90076 90073 90021 Be solutions-oriented 90024.Try to approach the conversation with a helpful attitude: after all, you’re trying to help your boss be better at managing; it’s really all about that team effort. 90076 90073 90021 Give positive feedback, too. Just as you probably like to know that you’ve done a job well, your boss will appreciate it, too. Be sure to give them positive feedback for things like clearly laying out expectations for a project or pushing back a deadline so you do not feel overwhelmed. 90024 90076 90085 90020 90021 Scripts for Upward Feedback 90024 90025 90002 There are a number of topics about which you may need to give your boss feedback.Some of the most popular include: your workload, (mis) communication, project management, and managing expectations. 90013 90002 90021 1. Your workload. 90024 Your workload can be difficult to manage, and burnout is real. It can be scary to realize you’re overwhelmed, or on the verge of being so. But in the end, it’s better for you, your boss, and your company to be honest about your limits, before it becomes a serious problem. Coming to the discussion with your boss with some solutions or adjustments will make you feel prepared and help your boss realize how much thought you’ve put into the situation.90013 90002 90021 Try these scripts for addressing your workload: 90024 90013 90072 90073 «I can take this on, but only if we extend the deadline of [x].» 90076 90073 «I can not take this on with how time sensitive project [y] is. Can you help me prioritize? » 90076 90073 «This project is more complex than I expected. How do you recommend I structure it? » 90076 90085 90002 90021 2. Miscommunication. 90024 It may be obvious that communication is key, but it’s one of the biggest things that falls through the cracks.Get the full story, ask them for more information or context, and do not make assumptions about their motivations. 90013 90002 90021 Try these scripts for gaining clarity: 90024 90013 90072 90073 «Can we discuss [x] in more detail? I want to make sure we’re on the same page. » 90076 90073 «I was surprised to hear you speak that way about [x]. Can we discuss that? » 90076 90085 90002 90021 3. Project Management. 90024 There’s nothing quite as terrifying as having a big project and feeling lost.If you’re feeling a little overwhelmed or not sure how to tackle structuring it, it’s time to seek out some advice. 90013 90002 90021 Try these scripts to ask for help with project management: 90024 90013 90072 90073 «I’m having some trouble with [x] — could you walk through the program with me?» 90076 90073 «This project is a bit more than I expected. How were you thinking to structure it? » 90076 90073 «I’m feeling a little overwhelmed by [x]. Do you have any best practices for managing this that I might be able to test out? » 90076 90085 90002 90021 4.Managing Expectations. 90024 You might have a super clear idea for a specific project — and it might be totally different from what your boss expects you to do. Make sure your thoughts and theirs are in line so you do not end up with a nasty surprise. 90013 90002 90021 Try these scripts for making sure you’re on the same page: 90024 90013 90072 90073 «What does success look like for [x]? I want to make sure I understand your expectations for [project y]. » 90076 90073 «It seems like you want me to do [x], but I had I previously thought this was about [y].Is that correct? » 90076 90073 «Can we go over [x] again?» 90076 90085 90002 Giving your boss feedback can be stressful, but it’s providing them with valuable information, and it’s beneficial to you both. They’ll become better at their job, and you’ll be able to better address your needs as their direct report. If you keep all this in mind, you can avoid coming off like a jerk. 90013 90210 90021 90212 90024 90214.90000 12 Ways to Make Your Boss Love You 90001
90002 90003 Want to improve your relationship with your boss? Becoming the boss’s favorite is not about sucking up or manipulation; it’s about knowing how to work with her effectively, and understanding what a manager wants from you. Here are 12 habits that are guaranteed to lead to a better relationship with your boss. 90004
90002 90006 1. Make sure you’re on the same page about expectations. 90007 Talk with your manager about your goals and priorities for the year and what success would look like for you, and make sure she agrees.This should include talking about what you 90008 will not 90009 be prioritizing as well — an area that often goes unaddressed and ends up causing problems. Often explicitly discussing these topics can bring conflicting assumptions to the surface-and solve them. 90004
90002 90006 2. Pay attention to what kinds of questions your boss asks so you get a better understanding of the types of things she cares about. 90007 By paying attention to what your boss asks or seems worried about, you can often draw larger messages about the sorts of things that she’ll care about in the future.For instance, you might notice that your boss always asks about your plan for ensuring the monthly mailing does not get delayed, or how you’re covering X and Y while people are out for the holidays. If you learn to anticipate those things in advance and address them before she has to ask, you’ll be every manager’s dream. 90004
90002 90006 3. Make your boss’s job easy. 90007 When your manager assigns you work, repeat back the assignment to her — including your understanding of the outcome she’s looking for, the deadline, and any constraints.For instance, you might say, «So it sounds like we’re looking for a vendor who can get us faster turnaround times, without going up significantly in price, and we need some options by July 10.» You might feel silly at first, but often simply repeating back your understanding of the assignment can stop miscommunications before they start. And from there, stay engaged by checking in with her on an ongoing basis, offering updates, and giving her chances for input. 90004
90002 90006 4. Suggest solutions whenever you can.90007 Sure, you could just bring your boss a problem and say, «What should I do about X?» But you’ll make it easier for both of you if you say, «Here’s the situation with X. I’ve thought about A, B, and C, and I think we should do C because ___. Does that sound right to you? » 90004
90002 90006 5. Take responsibility for mistakes. 90007 If a project did not go as well as it could have, bring it up before your boss has to. Start a conversation with «In retrospect, I wish I had ___» or «Next time, I’m going to ___.»Your boss will be impressed that you’re thinking this way — plus you’ll be doing part of her job for her. 90004
90002 90006 6. Focus on what you can control, not what you can not. 90007 Inevitably, there will be things about your job or your boss that frustrate you and which you can not change or control. Rather than focusing on things that you can not do much about (like a manager who regularly cancels your weekly meeting), think about what you 90008 can 90009 do (such as saying, «I know you’re really busy, but can I talk to your assistant and get 10 minutes on your calendar? «).90004
90002 90006 7. Use the communication methods she prefers. 90007 If you’re an email person and she prefers talking in person, guess what? Her preferences win. You will not get anywhere sending long emails to a boss who wants to hash things out face-to-face — and similarly, if your boss favors email, you’ll annoy her if you keep showing up in her doorway to talk. Pay attention to how she communicates, and mirror that back. 90004
90002 90006 8. Speak up when you’re unhappy. 90007 If you’re frustrated about something, raise it, talk about the impact, and discuss what could be done differently in the future.Of course, be smart about this: Have this conversation at a time when your boss is not swamped or frazzled, and think about your delivery ahead of time, just as you would want her to do if she were raising something sensitive with you. 90004
90002 90006 9. Do not take things personally. 90007 There are going to be times when you have a different point of view than your manager. In these cases, you should advocate for what you believe, and if you think your boss is making a mistake, part of your job is to explain why.But if your boss ultimately picks a different route or sticks to her different opinion, it’s helpful to have reasonably thick skin. Do not take things personally, and keep your ego out of it. Speaking of which … 90004
90002 90006 10. Listen to feedback with an open mind, and do not get defensive. 90007 It’s fine to disagree, but do it in a non-defensive way. For instance: «I see what you’re saying. The way I was looking at it was ___. » And remember, you’re not in a courtroom and your manager is not looking to you to defend yourself.She’s looking for signs that you’re hearing what she’s saying and taking it into account. 90004
90002 90006 11. Do not forget that your boss is human. 90007 Your boss is human, so there may be times when she is grumpy, frustrated, or stressed out, or when she would appreciate hearing that she handled something well. Plus, realize that in the same way you might have sensitivities about the relationship, she might, too. For instance, if you’re taking on responsibilities that used to be hers, she probably will not appreciate hearing that they used to be a disaster until you came along, or that you’ve solved all the problems that used to stump her.In other words, be thoughtful. 90004
90002 90006 12. Have your own act together. 90007 Stay on top of things, ensure your boss only has to tell you something once, do not let things fall through the cracks, and generally be someone she can rely on. Often when someone complains that they’re being micromanaged, it can be traced back to problems in this area, and fixing them can fix the micromanagement. You might be surprised how much easier your boss is to work with when you have your act together! 90004

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